Returns & Refunds

You can return an order by clicking Return on the My Orders page. * We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered. * We are retreating refund policy on notebooks. Thank you for loving them 🙂 Visit My Orders page > We will arrange a pick-up within 2-3 days of your request. There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Bludart.

How will I get my refund?

Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check. Refund will reflect as per below-mentioned timelines:
  1. For instant refunds, the link will be sent to the registered mobile number for adding bank details after the product is picked up. Refund will be initiated instantly Via UPI or Paytm or Bank
  2. The NEFT refund process takes 72 hours. 
  3. Payment Gateway Refund process takes 7 to 9 working days excluding Saturdays/Sundays and Bank Holidays.

I wish to exchange my product.

We do not have an exchange policy. Please place a return request by clicking on the return button available next to the order id number in the My Order section.

I am unable to see a return button on the My Orders page.

If your order has just delivered, please allow some time for the tracking to get updated. Once the tracking is updated, the return button will be visible inside view of your order. * We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

I placed a return request. When will my product be picked up?

Generally, we take 3-4 working days to pick up your order. Please ensure while returning the product the packaging is intact the way it was delivered. If it has been longer.